Kitchen Grace – Privacy Policy

At Kitchen Grace, your privacy is just as important as the quality and convenience we aim to provide with every product. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

By using our website, you agree to the practices described below.

🔐 Information We Collect

🧾 Personal Information

When you place an order or contact our support team, we may collect:

• Full name

• Email address

• Phone number

• Billing and shipping address

• Payment details processed securely through third-party providers

Kitchen Grace does not store your full credit or debit card information.

🌐 Usage Data

Certain information may be collected automatically while you browse our website, including:

• Pages visited and time spent on the website

• Click activity and browsing behavior

• Device type

• Browser type

• IP address

This information helps us understand how customers use our website and where improvements may be needed.

🍪 Cookies & Tracking

We use cookies and similar technologies to:

• Support essential website functions

• Save your cart and preferences

• Improve your shopping experience

• Understand website usage and performance

• Support marketing activities where permitted

You can disable or manage cookies through your browser settings. Some website features may not work properly if certain cookies are disabled.

💡 How We Use Your Data

We may use your information to:

• Process and deliver your Kitchen Grace orders

• Send order confirmations, shipping updates, and delivery notifications

• Provide customer support

• Improve our table and kitchen linens, rubbish bins, spice and condiment serving products, and other kitchen essentials

• Improve website functionality and customer experience

• Prevent fraudulent transactions

• Send promotional offers, restock updates, and information about new products where you have provided consent

🔒 Data Security

We use reasonable technical and administrative measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.

Payments are processed through secure third-party payment providers that follow applicable payment security standards.

Kitchen Grace does not sell your personal information.

Your information is only shared where reasonably necessary to process your order, deliver your products, operate our website, or meet legal requirements.

🤝 Sharing with Trusted Third Parties

We may share limited personal information with trusted service providers, including:

• Payment providers such as Stripe, PayPal, or other services available at checkout

• Shipping and logistics partners

• Website and ecommerce service providers

• Email service providers for order and marketing communications

• Analytics providers

• Review platforms where you choose to participate

• Customer support providers

These providers are expected to use personal information only where necessary to perform their services and in accordance with applicable privacy requirements.

We may also disclose information where required by law, court order, government authority, or another valid legal process.

🧾 Your Rights

Depending on your location and applicable privacy laws, you may have the right to:

• Request access to your personal information

• Update or correct inaccurate information

• Request deletion of your data where legally permitted

• Restrict or object to certain uses of your information

• Withdraw marketing consent

• Unsubscribe from promotional emails

• Manage cookies through your browser settings

To exercise any applicable privacy rights, please contact us through our website.

📨 Communication Storage

Messages sent through our website, email, or customer support channels may be securely stored to:

• Respond to customer questions

• Resolve order or delivery issues

• Maintain records of customer requests

• Meet legal or business recordkeeping requirements

Customer communications are treated as confidential and accessed only where reasonably necessary.

📦 Order Information

When you purchase from Kitchen Grace, we may keep information relating to your order, including:

• Products purchased

• Order date

• Transaction status

• Shipping details

• Delivery status

• Customer contact information

This information may be used to process orders, provide customer support, prevent fraud, and maintain transaction records.

📧 Marketing Communications

If you choose to receive promotional emails from Kitchen Grace, we may send you information about:

• New kitchen products

• Special offers

• Restocked products

• Seasonal collections

• Store updates

You can unsubscribe at any time by using the unsubscribe option included in our marketing emails.

Transactional messages relating to your orders may still be sent when necessary.

🔗 Third-Party Links

Our website may contain links to third-party websites or services.

Kitchen Grace is not responsible for the privacy practices, security, or content of external websites. We recommend reviewing their privacy policies before submitting personal information.

👶 Children's Privacy

Our website is not intended for children below the minimum age required to provide consent under applicable privacy laws.

We do not knowingly collect personal information from children without appropriate authorization.

If you believe a child has provided personal information through our website, please contact us so we can review and remove the information where appropriate.

🛠️ Policy Updates

We may update this Privacy Policy to reflect:

• Legal or regulatory changes

• Changes to our services

• New payment or shipping providers

• Technology or platform updates

• Changes to how we process personal information

The latest version of this Privacy Policy will always be available on this page.

💬 Contact Us

If you have any questions, requests, or concerns regarding your privacy or personal information, please contact us through our Contact Us page.

At Kitchen Grace, we aim to provide a secure and transparent shopping experience while you browse, order, and receive your kitchen and home essentials.